General FAQ 5 What makes Panda different from our competitors? What is your minimum order quantity (MOQ)? Do you have a phone number I can call or an office I can visit? How much time does it take to produce my game? Which languages can your Project Managers speak?
Quotes 7 What is the cost for “X” component? How long does it take for Panda to quote my game? Do your quotes include shipping? Do you charge for assembly and packing for shipping? How long does shipping take? How long is a quote valid? I just need dice. Can you quote component-only orders?
Prepress & Graphic Design 4 Can you make prototypes for reviewers and content creators? Can you work with print files that are not created in Adobe? Basic Five? What are the Basic Five design guidelines? What color profiles or settings do I use?
Our Factory 9 Where is your factory located? Do you allow visitors at your factory? Are your workers ethically treated at the factory? What certifications do you have? What type of wood does Panda use for game components? How can I make my game more environmentally-friendly? How many times can plates and molds be reused? Which brand of offset presses does Panda have at the factory? I saw a cool component used in a Panda-manufactured game. Can I use that in my game?
About Panda 3 Does Panda sell games at our convention booths? What is the first game Panda manufactured? What is the story behind the Panda mascot?